The pleasure of client success

November 19, 2008 by Doug Mitchell

So I pop into my feed reader this AM and find this post from client Ryan Irwin at Nutrisport – Full Potential Training. In the post, ryan has not only embedded a video, he’s also leveraged the free Windows Movie Maker software to add the stock intro/outro that we created for him a few months back!

Our goal all along was to empower him to do whatever his resources allowed and execute on whatever else he needed from us. We felt so proud this morning and congratulate Ryan on “Taking his first steps into a larger world” (Say it with your best Obi Wan voice….come on!)

If you’re thinking “Man that ain’t nothin” I’d beg to differ. Small and medium sized companies don’t often have the time and resources to execute on all of the wizardry that we media companies pull off. Ryan has ratcheted up the new media presence with his blog and video and is seeing an impact on his business big time. Economy down – Ryan up…you dig?

Is your goal to coach/assist/wow! clients into NO LONGER NEEDING YOUR SERVICES? Our is. If you believe that holding knowledge close to the vest builds lifetime client relationships and robust referrals and evangelism…I’d beg to differ.

Now off to that meeting Ryan has set up for us with a referral…catch you soon.